Frequently Asked Questions

1. How far is Awilihan Private Paradise Resort from Metro Manila?

  • Taking SLEX (going South) and connecting to Star Tollway, you can reach Awilihan Resort from Makati City in about 45 minutes to an hour. Proximity to Metro Manila is one of Awilihan's attractions.

2. Do you accept walk-ins?

  • In order for us to provide our guests with privacy and the best experience, we do not accept walk-ins.

    We only accept reservations with a downpayment to ensure that the resort is prepared for guest arrival. We only accept one group or party at a time to enjoy Awilihan.

3. Can I schedule an ocular?

  • Yes you may. There is no need to schedule an ocular in advance during regular hours (8am to 6pm daily). You can just drop in everyday from 8-5pm.

4. Can I just rent a room instead of the whole resort?

  • Since we only accept one group at a time, you automatically gain access to the entire resort. If you book a stay at Awilihan Private Paradise Resort, the minimum fee is published in RATES.

5. How do I pay?

  • 50% of the rental fee and 100% of food orders is required upon booking confirmation to be deposited to the Awilhan BPI bank account.

    The remaining 50% of the rental fee is to be paid upon check-in at the resort.

    Note: We do not accept check payments or credit cards. However we accept G Cash payments

  • Please see the website section on RATES for Bank details.

  • We are also listed at AirBnb, Agoda, and Booking.com

If you live outside the Philippines you may remit the payment to us in US Dollars using Western Union, Zoom, or any other reputable money remittance center.

6. Can I pay via credit card?

  • Unfortunately we do not accept Credit card payments. However we accept bank transfers and G-Cash.

  • If you do not want to pay in cash at the resort, please deposit the full amount to our BPI bank account.

7. Do you have a sound system for company outings / seminars?

  • Yes we do. We have an LCD projector and a screen for your seminars, workshops, and planning meetings which can be rented.

8. Can we bring our own food?

  • Guests are not allowed to bring their own food and drinks to the resort. Snacks and desserts are allowed.

  • We also do not allow cooking of any food in the resort as the kitchen is reserved for dishes ordered at Awilihan.

    Leave the cooking to us! You are on vacation to relax and enjoy yourselves at the resort instead of having to get busy preparing and cooking for every meal.

9. Can we buy food there?

  • Yes you can. Please view the menu at our website for your orders. If there is something not located in the menu, please contact our resort manager and we shall determine if your preferred menu choice is possible. Kindly note that all dishes need to be pre-ordered and therefore full advance payment is necessary for menu items.

  • Our "homecooked" food is delicious and reasonable in price. We have not received any complaints from any guest about our food. Let us do the cooking and you do the enjoying.

10. Does your resort have a first aid kit?

  • Yes, we are equipped with a first aid kit. There is also a nearby hospital which is Global Hospital and St. Andrew’s Hospital located at Talisay town.

11. Can you arrange trips to the Volcano for trekking?

  • We can contact a third party to assist in picking you up via motorboat from the resort to take you to the volcano. All arrangements will have to be coursed through the Department of Tourism accredited Taal Trekking organizers.

12. Do you have security at your resort?

  • Yes, our resort has resort personnel monitoring the premises 24/7. Your security and safety is our utmost concern.

13. Here are our House Rules

>> FOOD AND DRINKS ARE TO BE ORDERED IN ADVANCE FROM AWILIHAN. OUTSIDE FOOD & DRINKS ARE NOT ALLOWED. HOWEVER YOU MAY BRING IN CHIPS, PEANUTS AND OTHER SNACKS (ONLY)

>> HARD LIQUOR IS NOT ALLOWED INSIDE THE RESORT FOR SAFETY REASONS. HOWEVER WE HAVE BEER AND WINE AVAILABLE FOR SALE AT REASONABLE PRICES.

>> CHECK-OUT TIME IS AT 12:00 NOON —-TO BE STRICTLY OBSERVED AS WE HAVE TO CLEAN AND SANITIZE THE ENTIRE RESORT FOR THE NEXT GROUP OF INCOMING GUESTS.

>> PLEASE KEEP NOISE LEVELS LOW AT ALL TIMES. LET US OBSERVE PEACE AND TRANQUILITY… AS A CONSIDERATION TO OUR NEIGHBORS.

YOUR COMFORT, SAFETY, AND ENJOYMENT IS IMPORTANT TO US.

PLEASE BE MINDFUL AND TAKE CARE OF OUR FACILITIES.

Thank you! We hope you will enjoy your stay with us.

THE MANAGEMENT

AWILIHAN RESORT